Privacy & Policy
Privacy Policy - CreativeHavenShop
At CreativeHavenShop, protecting your privacy and personal information is our top priority. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our services in other ways. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping and billing addresses, payment information (e.g., credit card details).
- Usage Data: Information about how you use our website, such as browsing history, pages viewed, and search queries.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather information on how you use our website (please see our Cookie Policy for more details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill your order, process payments, and deliver products to the correct address.
- Customer Service: To respond to your inquiries, support requests, and provide assistance related to your order or account.
- Personalization: To tailor your experience on our website, such as offering product recommendations based on your preferences.
- Marketing and Promotions: To send you promotional emails, newsletters, or special offers, if you have opted in to receive such communications. You can unsubscribe at any time.
- Improvement of Services: To improve our website, services, and products based on your feedback and usage data.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website, processing payments, and delivering products (e.g., payment processors, shipping companies). These service providers are only authorized to use your information to perform specific tasks on our behalf and are obligated to protect your data.
- With Legal Authorities: If required by law or in response to a legal process, we may share your information with government authorities, law enforcement agencies, or other third parties.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Your Data Rights and Choices
You have certain rights regarding your personal data, including:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we update or correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to certain conditions and legal requirements.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by clicking the "unsubscribe" link in any email we send or by contacting us directly.
If you wish to exercise any of these rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files that are stored on your device when you visit our site. They help us analyze website traffic, remember your preferences, and provide a more personalized experience.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
For more information on how we use cookies, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites, such as payment processors, partners, or other services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. If we make significant changes to the way we collect, use, or share your personal information, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this policy periodically for any updates.
CreativeHavenShop is committed to ensuring your privacy and protecting your personal information. We value the trust you place in us and strive to maintain the highest standards of privacy and data security.
